TERMS & CONDITIONS
Welcome to GEAR CONTACT LTD. Please read the following terms and conditions carefully before using this website.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. The term ‘you’ refers to any user or viewer of our website.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator are acknowledged on the website.
• Unauthorised use of this website may result in a claim for damages and/or be a criminal offence.
• This website may include links to websites of third parties occasionally for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Changes to Content: The content of the pages of this website is for your general information and use only. It is subject to change without notice.
In the event that a Gear Contact Ltd product is mistakenly listed at an incorrect price, Gear Contact Ltd reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. Gear Contact Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Gear Contact Ltd shall issue a credit to your credit card account in the amount of the incorrect price.
Purchases / Prices / Payment: Published prices don’t include taxes, duties or shipping and may be changed without notice. Visa, MasterCard, PayPal and American Express are accepted for online orders. Credit card arrangements are subject to change. We reserve the right to correct typographic errors and reject orders. Applicable law may prevent the sale of some products in your area.
Orders will be shipped within 24 hours after order is processed, unless otherwise noted on our website. Delivery date depends on the countries and shipping method. Orders ship Monday – Friday, excluding holidays, unless otherwise noted.
Shipping Service: Gear Contact Ltd reserves the right to substitute a comparable shipping service, to what is selected during checkout, in order to meet requested delivery times. All orders will be shipped under the Gear Contact Ltd’s shipping account; we do not allow third party shipping.
14 Day Trial Period:
We are confident in the quality and performance of products. So much so that we give you 14 calendar days to check our product. If you find that we fall short on performance, craftsmanship or quality, contact us for information of how to send your order back. Upon receipt you will be given a full refund for the purchase price of the Gear Contact Ltd product, excluding any shipping costs. All items must be returned in ‘like new’, re-sellable condition to receive a full purchase price refund.
Product Returns and Refunds: No returns will be accepted without a returned merchandise authorization number (RMA#). Email Gear Contact Ltd to obtain your RMA#. All returns must be packaged with all components as when received and returned in the original packaging. The returned item(s) should be insured for the purchase value of the contents, in the case of shipping damage or loss. All shipping cost associated with the return is at the responsibility of the customer. All items must be returned in re-sellable condition to receive a full purchase price refund. We reserve the right not to refund the entire price of the product if it is returned damaged.
Gear Contact Ltd reserves the right to inspect any returned Gear Contact Ltd product. We may apply a re-stocking fee according to the product depreciation, if it is not in the re-sellable condition.
Limited Product Warranty: Our only warranty obligation is to replace any item proved defective in material or workmanship. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PURPOSE, ARE DISCLAIMED.
Warning: Users of the Gear Contact Ltd products are solely responsible for any damage of cameras, accessory equipment and potential risk to personal health. When dealing with the counter weights, unpredictable changes of centre of balance may occur, so be careful of fingers getting trapped or cameras falling. Be cautious at all times, as with any type of camera crane or larger equipment you use.
Limitation of Liability and Disclaimer:
In the highly unlikely event of a problem arising, our liability to you, if any, is limited to the product price, excluding shipping fee, you paid via our website. Caution is to be taken when using our products and we accept no responsibility for damage to personal health or camera equipment. All products are made in very small batches so quality control is closely checked and all items have been tested to perform only between stated specs and weights. Therefore, Gear Contact Ltd shall not be liable for any special or consequential damages (e.g. personal injury or financial loss) that result from the use of, or the inability to use, the materials on this site or the products sold via this site, even if Gear Contact Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
You agree to indemnify, defend, and hold harmless Gear Contact Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
This policy is intended to help you understand how our company collects, uses and safeguards the information you provide on our web site. It does not apply to the use or disclosure of information that is collected or obtained by us through other means. When you place an order for a product, we need to know your name, e-mail and mailing addresses, and your billing information so that we can fill, confirm and ship your order, and notify you of your order status. This site may collect your IP address or domain name for site administration purposes. We may also request personal information from you if you submit comments to us via our website. We don’t rent, sell or otherwise distribute to others any information of our customers, except that we may provide your personal information to companies engaged to deliver your order. We also reserve the right to disclose without any notice to you any information in our possession if we believe we are required to do so by law, to protect or defend our rights or properties, or to respond to an emergency. While we endeavour to make reasonable efforts to safeguard the confidentiality of your information, the Internet is not totally secure. Due to the possibility of transmission errors, hacking or other unauthorized third party activities, we cannot guarantee that data on our site will remain secure. If we are aware of a security breach involving this website, Gear Contact Ltd will make all legally required disclosures, consistent with our ability to determine the scope of the breach, our need to restore the integrity of the system and the needs of law enforcement. Our website contains links to websites which are not under the control of Gear Contact Ltd. We are not responsible for the privacy practices of any linked site.
In an attempt to provide increased value to our visitors, Gear Contact Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Gear Contact Ltd, Gear Contact Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Gear Contact Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Gear Contact Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Hong Kong.